Urinary Tract Infection Pharmacy Pilot – Queensland

Advancing Healthcare Access for Women

Women in Queensland can now access a new community pharmacy service to identify, diagnose and treat urinary tract infections (UTI). The Pharmacy Guild of Australia, Queensland Branch, is proud to support this new initiative and raise awareness and knowledge about UTIs across the community. Did you know that around 50% of women may experience a UTI in their lifetime1? Understanding that these issues are common, and being able to easily seek advice and treatment is so important to ensure Queensland women can feel confident dealing with these common problems.

Queensland women will now be able to seek immediate advice and treatment, inclusive of the supply of antibiotics when appropriate, for uncomplicated Urinary Tract Infections (UTI) through their local community pharmacy. With one in two Australian women experiencing a UTI in their lifetime1, being able to receive early, convenient and effective treatment from your local participating community pharmacy is a huge advancement for women’s health.

If you believe you may be experiencing symptoms, or would simply like further information about Urinary Tract Infections and treatment options available at your local community pharmacy, please enter your details below and we will send you a full information pack by email.

Community pharmacies are the most frequently accessed and most accessible health destination, with over 456 million individual patient visits annually and the vast majority of pharmacies open after-hours, including weekends. Pharmacists complete a minimum of five years training as well as on-going, mandatory professional development and have specialist training prior to participating in the Urinary Tract Infection Pilot2.

This pilot is open to non-pregnant women, aged 18-65 who are deemed to have an uncomplicated Urinary Tract Infection. Community pharmacists are highly accessible and understand this target demographic. At 30 September 2019, there were 32,035 registered pharmacists in Australia. 62.8% of pharmacists are women and over 60% are under 40 years of age. Men will not be eligible to be treated as part of the pilot as symptoms are not reflective of an uncomplicated urinary tract infection.

Treatment options may include a supply of antibiotics (if appropriate)3. If through the screening process you are deemed to not have an uncomplicated urinary tract infection, your treatment options may include a referral to a GP for further investigation.

This pilot service is only available in Queensland. Find your local participating community pharmacy:

Note: this website does not host information for all community pharmacies in Queensland. If your local pharmacy does not appear in your search results, please contact your community pharmacy to discuss the UTI Pilot service.


1 Kidney Health Australia Fact Sheet

2 All participating pharmacists are required to undertake mandatory training prior to administering the service. This education is independently accredited with a Continuing Professional Development (CPD) accrediting organisation that adheres to the Australian Pharmacy Council’s (APC) Standards and Guidelines

3 Not all patients may be eligible for treatment and could be referred to a GP.